Frequently Asked Questions

Can the reminders be shared with caregivers or family members?

Yes, you can share the reminders received with your caregiver. You can also share the weekly reports with them.

How to add medicine reminders to iPhone?

By following some simple steps iPhone users can easily set medicine reminders on Pillpal on WhatsApp:

Scan the QR on the website https://pillpal.co.in/ or click “get started” to redirect you to the WhatsApp chat.
The chat will show you 2 options “New reminder” and “Check schedule”.

Here you can set a new reminder. Apart from that, when you go to “see all options” you can explore 3 more options i.e., “Reminder Record” where you can see your reminder history. “Change language” shows two options; Hindi or English where you can choose any preferred language, and by selecting “refer a friend” you can also introduce your friends and family members to this amazing tool.

On selecting the “New reminder” option you will be asked to set your daily medicine reminder for the next 30 days; showing options (morning/afternoon/night) In the next step, select the “time” for your reminder.

Your reminder will be set, and you will be able to take your medicine on time without missing it. You can also visit the official website of Medwiki using https://medwiki.co.in/ and then select “Pillpal” from above shown categories.

What is the best medicine reminder app?

Pillpal is the best medicine reminder app.

How does the service help improve medication adherence and health outcomes?

Service help like Pillpal can effectively improve medication adherence and health outcomes by sending timely reminders to the service users so that patients do not forget to take their medicine even while having a busy schedule.

Are there subscription plans or fees for using WhatsApp medicine reminders?

Pillpal provides a 1-month free trial to customers. After completion of 1 month, you will have to take a subscription plan to continue the services.

Does the service offer support for multiple languages in reminder messages?

Yes, the Pillpal service offers support for multiple languages in reminder messages

Are there privacy concerns with sharing my medication details on WhatsApp?

Patient confidentiality and security are maintained on the WhatsApp platform. Therefore medication details are shared on WhatsApp with privacy concerns.

How secure is my medical data when using a WhatsApp medicine reminder?

WhatsApp's feature end-to-end encrypts data i.e., images, messages, voice calls, and attachments. Therefore, while setting a medicine reminder on Pillpal, your medical data remains safe and secure.

Can I reschedule or edit my Pillpal reminders after they are set?

No, you cannot reschedule your reminders but you can STOP your reminders and re-set your reminders whenever you want to by choosing a favorable option on Pillpal.

Can I customize the message format for my medicine reminders?

You can find an option to choose a favorable language (English/Hindi) for easy access on Pillpal. However, the message cannot be customized.

Is it possible to set recurring reminders for daily or interval-based doses?

Recurring reminders are set for 30 days and you receive the reminders every day; after 30 days your reminders then will be auto-updated

Can I schedule reminders for multiple medications on WhatsApp?

You can set reminders for different times, But currently, we do not have the option to set medicine names with reminders.

How can I set up a medicine reminder on WhatsApp?

By following some simple steps you can easily set medicine reminders on Pillpal on WhatsApp:
Scan the QR on the website https://pillpal.co.in/ or click “get started” to redirect you to the WhatsApp chat. The chat will show you 2 options “New reminder” and “Check schedule”.
Here you can set a new reminder. Apart from that, when you go to “see all options” you can explore 3 more options i.e., “Reminder Record” where you can see your reminder history. “Change language” shows two options; Hindi or English where you can choose any preferred language, and by selecting “refer a friend” you can also introduce your friends and family members to this amazing tool.
On selecting the “New reminder” option you will be asked to set your daily medicine reminder for the next 30 days; showing options (morning/afternoon/night) In the next step, select the “time” for your reminder.
Your reminder will be set, and you will be able to take your medicine on time without missing it. You can also visit the official website of Medwiki using https://medwiki.co.in/ and then select “Pillpal” from above shown categories.

What are the key benefits of using a WhatsApp-based medicine reminder service?

Some of the key benefits of using Pillpal are:
You don't have to download any application. You can set reminders in suitable language. You will pay for your medicine on time which will improve your health outcome.

What is a WhatsApp medicine reminder, and how does it work?

WhatsApp medicine reminder introduced by “Pillpal” is an automated notification that reminds patients to take medicines on time. It sends a WhatsApp message to the users at the set time so they do not miss their medicine. PillPal medicine reminders can be used by:

Scan the QR on the website https://pillpal.co.in/ or click “get started” to redirect you to the WhatsApp chat.
The chat will show you 2 options “New reminder” and “Check schedule”. Here you can set a new reminder.
Apart from that, when you go to “see all options” you can explore 3 more options i.e., “Reminder Record” where you can see your reminder history. “Change language” shows two options; Hindi or English where you can choose any preferred language, and by selecting “refer a friend” you can also introduce your friends and family members to this amazing tool.
On selecting the “New reminder” option you will be asked to set your daily medicine reminder for the next 30 days; showing options (morning/afternoon/night)
In the next step, select the “time” for your reminder.
Your reminder will be set, and you will be able to take your medicine on time without missing it.

copyright@medwiki.co.in